Getting Students to the Finish Line

By Susan Flansburg

“Dad, I’m not sure what to do.” Olivia Chiodo remembers the conversation perfectly. She had called her father – a police officer in Des Moines – to let him know she needed help paying her outstanding tuition bill.

He paused before he answered. “I’m not sure either.”

Olivia was stunned. Scheduled to graduate from Iowa State in three months, she knew if she couldn’t pay her tuition, she wouldn’t be allowed to graduate. Her younger brother and ISU sophomore, Xavier, wouldn’t be allowed to register for classes.

It was a one-two punch for them. Their mother had just died, leaving her family to grieve even as they struggled to pay the medical bills that had piled up. Funeral expenses had added to the burden.

Now, money for school was simply gone.

Although Olivia’s story resonates for many, each story is unique. Families that are displaced by hurricanes, wildfires, flooding and other natural disasters can lose their livelihoods. Parents who die without life insurance can leave students to help pay for funerals.

I loved writing this article for Iowa State University. Olivia’s vulnerability and determination were - and still are - inspiring. Every student and staff member I interviewed helped make me believe the world is still in good hands. I’m grateful to have met them all.